In the world of search engines, the answer to this question can become less absolute than you may think. My first perception of a competitor, is a company, voice or form of influence fighting to occupy the same space as another. Initially, it all starts in the mind of the consumer. When they get the inclination to buy something, you want your product to take up as much space as possible as the buying thought process moves its gears towards a final decision. Brand marketers attempt to win this battle by sending an over arching message that they hope will slowly infiltrate the consumer’s thinking, while direct marketers cater to their target’s impulses by making their products accessible at strategic times. Despite the different tactics, both methods are competing for the same space.
Unfortunately, the real world does not exist in a vacuum like a consumer’s thought process when they decide to buy jeans. There are so many different influences occupying the same space, that it can be difficult to pick out who is competing against who. A major casino may say, these are our top 5 competitors because they are the other top casinos in the country. On one level those 5 casinos may be their competitors, but type the keyword “casino” into Google, and only two actual casino websites appear on the first page. Are those 8 other websites not their competitors? They certainly want to be in the top position. They are certainly competing for this space. Not to mention the fact that casinos typically have hotels. So their competitors are not only the casino websites, but the hotel and travel websites as well.
These thoughts stem from an assignment I received at work today. I have been tasked with coming up with a standard format for conducting a competitive analysis for SEO. A step by step process that could be performed by an entry level employee. Usually the account service team gives us a list of the clients competitors (in the eyes of the client) and says we need a competitve analysis. In the SEO world, it strikes me this is the wrong way to go about it. I think you come up with a core list of keywords, see who is currently ranking on those keywords, and pick out specific elements of their websites that have been optimized in comparison to the client’s website. I guess ultimately my question is, what is the best way to communicate to the client the distinction between the rankings of who they think are their competitors, and who Google thinks are their competitors?
I hope some of that made sense. Any thoughts on performing a good SEO competitive analysis would be greatly appreciated.